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Following Covid -19 we have continued to deliver an effective Telephone Advice ‘Call Back’ Service, which has allowed us to advise more clients during these very difficult times. To arrange an Advice Call Back call 0191 4557958 between 9.00am – 2.30pm.
Telephone advice can also be obtained from the following numbers:
Citizens Advice National Helpline: 0800 144 8848 between 9.00am – 5.00pm.
Debt/Money Advice Helpline: 07947 899163 between 9.00am – 4.30pm.
Universal Credit ‘Help to Claim’ line: 0800 144 8444 between 8.00am – 6.00pm.
Consumer Helpline: 0808 223 1133 between 9.00am – 5.00pm.
Face to face appointments can also be arranged for those who require them by calling 4557958.
We offer the following specialist services:
Money Advice Project
Welfare Benefit Project
Appeal & Representation Project
Universal Credit Help to Claim Project
Ethnic Minority Advice Project
Find out how to get involved! Volunteering, job vacancies and supporting our Charity.